With Evolution eCRM software, you will engage customers, suppliers, employees and business partners in a collaborative environment that enhances productivity, efficiency and profitability.

Cost Effective

In today's competitive business environment an e-business solution extends the benefits gained by any system. Evolution eCRM, provides companies with a cost effective way to conduct electronic business over the web.

• Pre-built templates provide cost effective solutions
• Less frequent users can access data at lower cost
• Customer & supplier access via the web provides low cost customer interaction
• Web access extends customer service to a 24/7 operation at an affordable cost

Powerful

Add the power of the Internet to the power of Evoution CRM and provide an e-business application with controlled access for employees, customers or suppliers.

• Increased access to key data
• Web based knowledgebase improves customer service
• Web forms update leads directly into the sales system
• On line access to the helpdesk/customer service system gives 24/7 access

More Scalable

In today's world of instant access, users expect to be able to operate from wherever they are in the world. The core Evolution CRM system powered by Commence provides the ability to support "power users" in the most effective way possible with the replicated database and remote synchronisation technology. This technology will support hundreds of users, the addition of web and wireless technology with the Evolution eCRM solution can add thousands.

• User licences can be added one at a time if required
• Web interfaces do not require user licenses
• Wireless interfaces support simple access to key data on the move